Privacy Policy

Last updated: March 2022

Welcome to AnyWeb, a SaaS platform which provides customers with the tools to build and manage websites.
We are committed to protecting and respecting your privacy. This Privacy Policy applies to the AnyWeb websites, and related services (the “Platform”). It explains our practices concerning the personal data we collect from you, or that you provide to us, in connection with the Platform. It does not apply to other products or services that display or reference a different privacy policy. If you do not agree with this policy, you should not use the Platform.
The Platform is provided and controlled by Byteplus Pte. Ltd (“we”, "our" or “us”). If you have any questions about how we use your personal data, please contact info@anyweb.com.
We are the controller responsible for the personal data of our customers (or representatives of customers) that we process in the context of providing the Platform (referred to as "you" throughout this Privacy Policy).
We may also process personal data of end users on behalf of a customer that has created a website using AnyWeb. The controller responsible for this personal data will be the relevant customer that operates that website.

  1. The types of personal data we use

The information we collect depends on how you use the Platform and the choices you make. We collect information about you from different sources and in various ways when you use our Platform, including information you provide directly, third-party data sources, information collected automatically, and data we infer or generate from other data. More information about the categories and sources of information is provided below.
Information you choose to provide
For certain activities, such as when you register, upload content to the Platform or contact us directly, you may provide some or all of the following information:

  • Registration information, such as age, username and password, language, and email or phone number;
  • Profile information, such as name, social media account information, and profile image;
  • Payment information, such as PayPal or other third-party payment information (where required for the purpose of payment);
  • Information in correspondence you send to us.

Information from third parties
You may choose to share certain data with us from third parties or through your use of the Platform, we may collect such third party data. We set out further details on the information we receive from third parties below:

  • Social Networks. If you connect a social network account to the Platform, we will collect information from the social network that it makes available, which may depend on your use and settings on the social network. If you choose to register to use the Platform using your social network account details (e.g. Google), you will provide us or allow your social network to provide us with your username and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL.
  • Publicly available sources. We may also gather information about you from publicly available sources, including open government databases.

Information we collect automatically
We automatically collect certain information from you when you use the Platform. Such information includes:

  • Identifiers and device information. We collect certain device and network connection information when you access our Platform. This information includes your IP address, your screen resolution and operating system.
  • Usage data. We automatically log your activity on the Platform, including the content you view on the Platform, how long you spent viewing such content, access times and the URL of the website from which you came to our site.

I****nferred information
We infer information such as your general geographic location (e.g. city, state, and country) based on your IP address.

  1. Cookies, Mobile IDs,and Similar Technologies

We use cookies and similar technologies (e.g. Web beacons and pixels) (collectively, "Cookies" ) to operate the Platform and in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences.
Where we use Cookies on our Platform, we will ask you for your prior consent unless these cookies or technologies are strictly necessary to provide the services you have requested. If you use your browser settings to block all cookies (including essential cookies), or other tracking technology you may not be able to access all or parts of our Platform or to use all the functionality provided through our Platform.
For detailed information on the cookies or other tracking technology we use and the purposes for which we use them, please refer to our Cookie Policy.

  1. How we use your information

In general, we use your personal data to provide the Platform to you and to improve and administer it.
The table below lists how we use each of the categories of information we collect and the legal basis which we rely on, where you are based in the European Economic Area or the United Kingdom (the "European Region")
How we process your data European Region legal basis
To improve and develop our Platform and conduct product development, including to inform our algorithms. The processing is necessary for our legitimate interests, namely to improve our Platform.
To understand how you use the Platform, including across your devices; The processing is necessary for our legitimate interests, namely to improve our Platform and to tailor aspects of the Platform to you.
To help us detect abuse, fraud, and illegal activity on the Platform. The processing is necessary for our legitimate interests, namely to protect our business and your account from fraud and other illegal activities.
To ensure that you are old enough to use the Platform. The processing is necessary for the performance of a contract with you.
To provide customer support and respond to your questions. The processing is necessary for the performance of a contract with you.
To communicate with you, including to notify you about changes in our services. The processing is necessary for the performance of a contract with you.
To enforce our terms, conditions, and policies, and to meet our legal obligations. The processing is necessary for the performance of a contract with you and, where applicable, to comply with our legal obligations.

  1. How we share your information

We may share your personal data with selected third parties in or outside your country, including:

  • our business partners so that we can make you special offers via the Platform;
  • service providers or agents that provide services to us for any of the purposes described in this Policy, such as cloud storage providers to store the information we collect and for disaster recovery services, as well as for the performance of any contract we entered into with you.

We may also share your information with members, subsidiaries, or affiliates of our corporate group to facilitate efficient delivery of the Platform including improving and optimising the Platform, preventing illegal use and supporting customers.
We may share your information with law enforcement agencies, public or tax authorities or other organizations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:

  • comply with a legal obligation, process or request (including tax and related reporting requirements);
  • enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof;
  • detect, prevent or otherwise address security, fraud or technical issues; or
  • protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

We will also disclose your information to third parties:

  • in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
  • if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets.

Please note that the Platform may include references or links to products provided by third parties whose privacy practices differ from ours. If you provide personal data to any of those third parties, or consent to our sharing personal data with them, that data is governed by their privacy policies.

  1. International transfer

In order to provide the Platform to you, the personal data that we collect from you may be transferred to, and stored at, or otherwise accessed from or processed in a destination outside of your jurisdiction of residence (including Singapore and the United States) that has laws and regulations that may not guarantee the same level of security and protection of personal data as your jurisdiction. However, we will take reasonable and necessary steps to ensure that we handle personal data in accordance with this Privacy Policy and provide a standard of protection that it is comparable with the protection under the laws of your jurisdiction, regardless of where your personal data is transferred to or accessed from.
We will separately obtain your consent for international data transfer if this is required under applicable laws.

  1. Your choices and rights

You can access and edit most of your profile information by signing into your account. We also provide a number of tools in Settings that allow you to control your information. Should you choose to do so, you may delete your entire account by contacting us at the email address provided in section 12 of this Privacy Policy.
If you have any questions on how to use those tools, or want to know about any rights you may have in the country where you live, please contact us at the email address provided at the bottom of this policy.
EUROPEAN DATA PROTECTION RIGHTS
If you are resident in the European Region, you have certain rights with respect to your personal data:

  • You can request access to, and rectification or erasure of, personal data;
  • If any automated processing of personal data is based on your consent or a contract with you, you have a right to transfer or receive a copy of the personal data in a usable and portable format;
  • If the processing of personal data is based on your consent, you can withdraw consent at any time for future processing;
  • You can object to, or obtain a restriction of, the processing of personal data under certain circumstances.

To make such requests, contact us at the email address provided in section 12 of this Privacy Policy. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.
We rely on different lawful bases for collecting and processing personal data about you, for example, with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

  1. The security of your personal data

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your information transmitted via the Platform, which means any transmission is at your own risk. To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

  1. How long we keep your personal data

We retain your information for as long as it is necessary to provide you with the services and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing our Platform, and enhancing the safety, security and stability of our Platform, and for the exercise or defence of legal claims.

  1. Information relating to children

This Platform is not directed at anyone under the legal age of majority in the jurisdiction in which you reside. If you believe that we have personal data about or collected from any person under the relevant age, please contact us at info@anyweb.com.

  1. Complaints

If you have any questions or complaints regarding this Privacy Policy, contact us at info@anyweb.com.
If contacting us does not resolve your complaint, you have the right to complain to your local data protection supervisory authority.

  1. Changes

We will generally notify all users of any material changes to this policy, through a notice provided via the Platform. However, you should look at this Privacy Policy regularly to check for any changes. We will also update the “Last Updated” date at the top of this policy, which reflects the effective date of such policy. Your continued access to or use of the Platform after the date of the updated Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the updated Privacy Policy, you must stop accessing or using the Platform.

  1. Contact

Questions, comments and requests regarding this Privacy Policy should be addressed to info@anyweb.com.
If you are based in the United Kingdom, our designated GDPR representative is:
Cosmo Technology Private Limited
2 Temple Back East, Temple Quay
Bristol, United Kingdom,BS1 6EG